Buy tickets by telephone

Order tickets by telephone by calling toll-free...

(800) 841-2787

...or call locally (828) 262-4046. Tickets ordered by telephone can be mailed to you, or you can choose to pick them up at will-call.

Buy tickets at the box office

The Schaefer Center for the Performing Arts is located on the campus of Appalachian State University in Boone, North Carolina. (Location and directions)

Buy tickets online

Please visit our...

Tickets ordered online can be mailed to you, or you can choose to pick them up at will-call.

Box office hours

Box office hours are

Monday - Friday
9:00 a.m. to 5:00 p.m (ET)

Special extended hours through the month of July. 

Tickets can be purchased through our online box office at anytime. 

Payment options


We accept VISA, MasterCard and American Express. Cash is accepted if you purchase tickets in person at the box office.


  • No cameras, recording devices or cellular phones.
  • No refunds. Exchanges only. Call the box office for more information.
  • All ages need a ticket.
  • Late arrivals will be seated at the discretion of the House Manager.

Bag Inspection Policy:

For the safety and security of its patrons, the Schaefer Center staff reserve the right to inspect bags, purses, backpacks and other items being carried into the venue by visitors and audience members during major events. Patrons entering the venue with items prohibited by the facility (weapons of any kind, illegal drugs, or outside food/beverage items, including alcohol) will be asked to remove the prohibited item(s) to their car, or to another location, before gaining entry into the facility. The Schaefer Center does not provide an area to check purses, backpacks, or other personal belongings. If a patron chooses not to undergo a bag inspection, or to remove a prohibited item to another location, a ticket exchange (for an event on another date) will be offered.

Accessibility for patrons and visitors with disabilities

The Schaefer Center for the Performing Arts strives to make its performances and facilities accessible to all of our patrons. If you have questions or would like to receive additional information about accessibility at the Schaefer Center, please contact Sarah Heustess, Director of Sales & Patron Relations at or 828-262-2248.

Patrons who have mobility disabilities

Seating for our patrons with mobility disabilities is available on both levels of the Schaefer Center. Sarah Heustess, Director of Sales and Patron Relations, is pleased to assist you in making seating arrangements for you or someone in your party.

Patrons who have hearing loss

The Schaefer Center is equipped with an infrared audio system for the hearing impaired. Headsets are available at the box office.

Give the Gift of the Arts

Buying tickets as holiday gifts? The Schaefer Center will mail tickets purchased online on Friday, December 15, 2017. All tickets purchased between December 16 and January 15 will be mailed on Tuesday, January 16, 2018.

Tickets to a live performance are an affordable, thoughtful and special gift to give your loved one. Place your ticket order today!

1-800-841-2787 - Schaefer Center, 733 Rivers Street, Boone, NC 28608

Choose your seats

Choose your seats online! 

 When ordering tickets through our online box office, click the button labeled "Click here to choose your own seat from the plan" on the event page. You will be able to select your preferences from the interactive seat map.




Parking for events at the Schaefer Center is free after 5 p.m. and on weekends in the following locations:

  • Raley Parking Lot (off of Rivers Street)
  • Rosen Concert Hall
  • Rivers Street Parking Deck
  • Rivers Street bike lanes
  • Kidd Brewer Stadium Lot (located behind the auditorium--turn on Stadium Drive to access this lot.)